Mae West said, "When I'm good I'm very, very good, but when I'm bad I'm better!" The cleaning business is like that. Price increases are more difficult and the residential market has slowed some, but overall when the economy is slow the cleaning business increases in volume.

The commercial market for carpet cleaning service has literally exploded in the past ten years. Building managers recognize the advantages of carpet. It's quiet, safe to walk on and adds to the aesthetic qualities of a place of business. Carpet has become much more expensive in recent years and there is concern about protecting this larger investment. We've cleaned everything from the Indianapolis Colts artificial grass in the RCA Dome to the NCAA's new headquarters building in Indy.

With all the doom and gloom about mold and mildew in recent years, I've got to admit I get a little squeamish when we clean for two large law firms. But lawyers are just like any other consumer....if we do a good job they will refer us to their friends.

How's your business?