The housing slump is so bad the CEO of a mill says it’s the worst downturn he’s seen in twenty-five years. The good news for carpet cleaners is that people are cleaning rather than replacing carpet and they're polishing up hardwood, tile and stone floors, too.  Many retailers are looking into this service as a diversification to offset slowing sales. I know of some very successful retailers who have cleaning operations, but it's really not for everyone.

Take a hard look before plunging in. Some advantages are that fixed overhead such as office personnel, phones, insurance and advertising programs are in place. An established customer base is available and a cleaning technician right there when new floor covering is being considered is invaluable. Perhaps the most significant benefit is that it keeps a competitor out of a customer's home or office. My company offers training, equipment, cleaning agents and support in carpet and hard floor care.

Most retailers, however, don't want to be in the cleaning business. For those who don't, we have an established network of trained professional cleaners who will work for the customers of a retailer in a mutually agreeable arrangement. Call Kevin Stark, a 36 year veteran of the industry, at 800 428 9512. He'll answer your questions about the cleaning business and can help you to make an informed decision.