If folks that make carpet are interested in finding out how the consumer feels about the fuzzy stuff, click on this complaint site:

http://www.ripoffreport.com/searchresults.asp?q5=carpet&q1=ALL&q4=&q6=&q3=&q2=&q7= &searchtype=0&submit2=Search%21&Search=Search

There are  25 pages (about 14 complaints per page) involving carpet. I haven't been to this site for awhile, but it's like most others, filled with complaints about cleaners, retailers and installers.
This one even has a complaint by the owner of a truck mounted cleaning system about a repair service in Largo, Florida that ripped him off. That's what caught my attention.

But, the litany of woes involving carpet continues. I wonder if Nero felt the same way?