Remember the blog I posted about cheap carpet. A national carpet franchise ran a commercial on TV in Indianapolis that very same week advertising carpet at 49 cents a square foot. Now that's cheaper than some of us charge to clean it. Could it be BS advertising or is it really cheap stuff?
A trip to a big box store demonstrates "How not to sell carpet." If a store clerk shows up at the carpet department to answer questions, they have little or no product knowledge. For DIY carpet shoppers, they don't mention a power stretcher nor its importance to a satisfactory job. These big stores push cheap, DIY cleaning equipment and cleaning agents, too.
Is it any wonder carpet sales are suffering? Carpet makers should not sell carpet to these mass marketers since most complaints about carpet originate with them.