I'm saddened by the continuous effort of CRI to undermine and repress professional carpet cleaners who have worked hard for so many years to serve the carpet industry and enhance the value of their products. Apparently the best interest of carpet and it's reputation are not at the top of everyone's agenda.
A brochure mailed to millions of homes for a product called "Final answer" may prove to be appropriate. As a WWII vet I remember the "Final solution." In my opinion chemical products like these are doing more to destroy professional carpet cleaning than bait and switch advertising.
Another travesty is CRI's equipment testing program which gives a cheap little rental machine their top rating. A half-hour Infomercial touting CRI approval on television is flawed in both accuracy and voracity. Does anyone in Dalton understand how ridiculous this looks to real carpet cleaners?
A professional cleaner who has been in the business for many years is required to use CRI approved products and attend IICRC schools to validate a warranty. Yet, DIY "experts" who never cleaned a carpet in their life can do it with no training and keep the warranty in force.
This all may be a moot point with carpet sales sliding down the proverbial tubes. As a carpet cleaner, I'm glad we can clean stone, terrazzo, marble, tile, laminate and wood floors. My first love is carpet, but at least we'll still have work.